Frequently Asked Questions

JSUPPLY is a premium and limited monthly membership service, bringing you all your favourite streetwear and designer brands, all in one place, at the world's cheapest price. Guaranteed.


So how do the memberships work?

By purchasing a membership with JSUPPLY, you instantly get access to all the products on the website and Instagram at exclusive member prices. 

Simply sign up and start shopping!


When are new products released?

Supreme: There will be a weekly Supreme release throughout both the Fall/Winter and Spring/Summer seasons (around 40 weeks in total).

Expression of interest pre orders will be available on the website on Wednesday afternoons weekly.

The remaining products that were secured for the week will be available to purchase on Sunday evening. 

Designer: High end and luxury brand products will be posted primarily on Instagram stories @J.SUPPLY


When do orders ship? 

Orders from the weekly Supreme release will ship 3-5 days after the in store release on Thursdays. 

All products are purchased directly from the New York stores and are express shipped on the day of the release to JSUPPLY in Melbourne.

Be the first in Australia to receive the newest Supreme heat.

ALL OTHER PRODUCTS ARE READY TO BE SHIPPED UNLESS OTHERWISE STATED


How are orders shipped?

Orders are shipped via Australia post standard or express delivery. 



Are the products brand new?

Yes, all products are brand new with the original tags, dust bags and boxes it comes in.


How does Supreme fit?

T-shirts: Supreme tees are designed for an oversized fit, we recommend taking your regular true to size for a comfortable fit.

Crewnecks: Supreme crewnecks fit true to size, we recommend taking your regular true to size.

Hoodies: Supreme hoodies are a slimmer true to size fit, we recommend taking one size up for a looser fit, or take your regular size for a more fitted look.

Jackets: Supreme jackets fit true to size, we recommend taking your usual true to size.

Hats & beanies: All Supreme headwear are one size fits all unless otherwise specified.


Are the products authentic? 

Yes, all products are guaranteed to be 100% authentic.

We only purchase stock directly through the brands suppliers.

All products are also carefully inspected and verified.

We do not condone the dealing with any fakes or replicas whatsoever.